BILLING
If you are a current member, and need to update your account information, please call (570) 341-9811 and ask for Kim or Danielle. You may also email danielle@unofitness.net.
FAQs
I need to change my automatic draft credit card or checking/savings account. What do I need to do?
Any changes to your billing must be made at least 10 days prior to your scheduled payment date. For example, if your payment comes out on the 5th of every month, please make any possible changes by the 25th of the month before. We understand that some situations are outside of your control and we will do our best to accommodate you.
Is there a fee for a returned payment?
Yes, if a scheduled payment declines, there is a $10 fee that will be added to your account. This fee is not negotiable.
How can I cancel my membership?
If you move more than 25 miles away from the club, you are able to terminate your membership earlier than the contracted expiration date. Proof of your new address must be submitted to the club along with written notice. Acceptable proof includes a rental lease, house deed, utility bill, utility turn-on request, college dorm confirmation, and/or military orders. All cancellations take 30 days to process.
If you are canceling for medical reasons, the diagnosis must be a permanent disablement that does not allow use of 50% or more of the fitness center. Proof is required in the form of a letter from a medical doctor. All cancellations take 30 days to process.
Can I freeze my membership?
Annual memberships can be frozen anywhere from two weeks to three months at a time. If you make monthly payments on your membership, the payments will continue. At the end of your membership, there will be an extension equal to the duration of the freeze at which point no payments will be due.
